frequently asked questions.
Considering Counselling? Here’s What People Often Want to Know
Choosing to begin counselling is a significant and often courageous step. If you're here, you might be feeling unsure, overwhelmed, or just curious about what working with a counsellor might be like. These questions are a natural part of the process.
In my work, I take a person-centred, relational approach—offering a space where you’re met with respect, warmth, and genuine curiosity. I don’t see myself as an expert on your life, but as someone who walks alongside you with presence and care. Whether you’re feeling stuck, anxious, disconnected, or simply searching for deeper clarity, this space is yours to explore what matters most to you.
This page brings together some of the most common questions people ask when they're considering counselling—questions about what to expect, how the process works, and what it might feel like to sit in the room together. I hope that it helps ease some of the uncertainty and offers a sense of what it might be like to work with me.
If there's something you're wondering that isn’t covered here, you're always welcome to get in touch.
1. Do I really need counselling?
It’s common to wonder if your concerns are “serious enough.” From a person-centred perspective, your experience is valid as it is. If something doesn’t feel right, or if you're feeling stuck, overwhelmed, or disconnected, it’s okay to seek support—no matter how big or small the issue may seem.
2. How do I choose the right counsellor?
The therapeutic relationship is one of the most important parts of counselling. It's important to find someone you feel comfortable with—someone who listens with empathy, respects your pace, and works with you collaboratively. It’s okay to speak to a few counsellors before deciding who feels like a good fit.
3. Do you accept insurance?
Yes, as a Registered Therapeutic Counsellor with the Association of Cooperative Counselling Therapists (ACCT), I offer insurance coverage from several providers. Here’s the list:
Alberta Blue Cross
Some plans may cover counselling, but most only include psychologists or social workers. Please check your policy details.
ASEBP (Alberta School Employee Benefit Plan)
Covers sessions with ACCT-registered counsellors (RTC, MTC, RCS). Check your plan to confirm.
ClaimSecure
Coverage depends on wording. Plans that say “counsellors” may apply; those requiring “clinical counsellors” may not.
Equitable Life
Covers ACCT-registered counsellors in good standing. Confirm with your provider for your specific plan.
Green Shield Canada
May cover counselling if your plan includes “clinical counsellors.” Provider registration may be required.
iA Financial Group
Recognizes ACCT-registered counsellors. Coverage depends on your specific plan—please verify.
Manitoba Blue Cross
If your plan includes counselling, sessions with ACCT-registered counsellors (RTC, MTC, RCS) may be covered.
Pacific Blue Cross
Covers ACCT-registered counsellors for plans that include “clinical counsellors.” Check your plan wording.
Victor Insurance
Includes ACCT as an approved provider. Counselling may be covered if listed in your policy.
Sun Life
Recognizes ACCT, but coverage depends on whether your plan includes counselling or psychotherapy.
4.What happens in the first session?
The first session is usually about getting to know each other. And it’s all about you. What you need. If you have a major life situation happening or want to dive into a personal challenge, we can start there. We might go through your intake form as a way to explore your story. However you choose to start, we’ll move according to your pace and level of comfort.
5. Is counselling confidential?
Yes, confidentiality is a fundamental part of the work. What you share stays between you and your counsellor, with a few legal and ethical exceptions—such as if there's a risk of harm to yourself or someone else. I’ll explain these limitations clearly at the start of our work together.
6. How long will counselling take?
There’s no one-size-fits-all answer. Some people find a few sessions helpful; others continue for longer. The pace and duration depend on your goals, your needs, and how things unfold in the therapeutic space. We can revisit this regularly and make decisions together.
7. Will I be judged?
This is a very common concern. My commitment is to offer you unconditional positive regard—meaning you are accepted as you are, without judgment. You are seen as the expert on your own life, and my role is to walk alongside you with empathy and respect.
8. Can counselling actually help?
Yes, many people find counselling to be a supportive and transformative experience. It can help increase self-awareness, reduce emotional distress, and support healthier relationships. But progress often takes time and isn’t always linear. What matters most is showing up and being open to the process.
9. How much does it cost, and is it worth it?
An initial session is 75 minutes and costs $150. Follow-up sessions are 60-minutes are $120. Whether it’s “worth it” depends on what you’re hoping to gain. For many, the space to be fully heard and supported is invaluable.
10. Is this the right approach for me?
What truly makes therapy effective is working with someone whose way of relating feels aligned with your needs, pace, and values. If you're looking for space to be heard, presence without pressure, and support for your own inner wisdom, my approach may feel like a good fit.
11. What if I feel worse before I feel better?
This can happen, especially if you're exploring painful or long-held experiences. In a safe and supportive environment, even difficult emotions can be worked through with care. Mindfulness can help you stay present with those emotions without becoming overwhelmed. I’m here to support you through those moments.